Ample Technologies Pvt Ltd.is hiring for Technical Support Executive Role

Walkin Interview 25th September - 26th September  10 AM Job Description: Greetings ! Please find the below details for Walk-in interview. Date: 25th Sep'15 and 26th Sep'15. Time: 10.00 am to 5.00 pm. Venue: Ample Technologies Pvt Ltd, 6-3-354/1/1, Hindinagar, Punjagutta, Hyderabad 500034. Contact Person: Sagar Gaikwad Contact: 09686685448 Position: Technical Support Executive Location: Hyderabad Business Segment: Retail B2C Purpose: Handling front end customer queries related to (iPhone, iPad, Mac) at service lounge Key Responsibilities: Greeting and attending customer's at service lounge. Ensure to provide flawless, upscale, professional and high class customer experience at service lounge. Responding and anticipate to customer's needs and anticipate their unstated ones. Handling customer quires/ issues related to product. Resolve issues in respect with any customer escalation on priority. Setting up computer security measures. Installing hardware and software systems. Examine and repair hardware and peripheral components. Test functionality and assess problems by operating computer systems or related. Preparing cost estimated for new installations. Salary: Not Disclosed by Recruiter Industry:IT-Hardware & Networking Functional Area:IT Hardware , Technical Support , Telecom Engineering Role Category:Technical Support Role:Customer Support Engineer/Technician Keyskills Technical Support Customer Experience Front End Computer Operating service engineer Computer Servicing Troubleshooting desktop service laptop service Retail Hardware & Networking hardware customer handling customer relationship Desired Candidate Profile Education- UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization PG:Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization Excellent language fluency verbal and written. Knowledge on computer hardware and software is added advantage. Should be able to handle customer queries and aim at customer satisfaction. Self driven and goal oriented.

QUALIFICATION CRITERIA Experience : Fresher to 2 years  Designation : Technical Support Executive Salary : NA Job Location : Hyderabad|Secunderabad Basic Graduation : Any Graduate Post Graduation : NA

COMPANY DETAILS Company Name : Ample Technologies Pvt Ltd. Company Address : Ample Technologies Pvt Ltd, 6-3-354/1/1, Hindinagar, Punjagutta, Hyderabad 500034. Contact Person Name : sagar Phone Number : 9686685448 Company Profile : Ample Technologies Pvt Ltd. We device and deliver customised solutions for our clients in the digital imaging, IT, print, and video industry. Our mobile computing, storage and presentation divisions  cater to the need of corporate clients. Headquartered at Bangalore and we have branches across PAN India.  We partner with some of the world's best brands such as Apple, Kodak, Encad, Sony, Adobe, Xerox, Autodesk, JBL, IBM, Lenovo, Redhat, Symantec, Microsoft and Quark. We are now the largest partners for Apple in the SAARC region. We have been bestowed with awards for our consistent performance in sales and support across our products. Our ability to integrate and extract the ideal synergy from our product range is what distinguishes us from the others. Our aim to is build lasting partnerships with clients. Ample is the first to own and operate the country's first Apple flagship retail store Imagine. March 16, 2004 marked the beginning of a new era of Apple Retail in India. Apple