Muthoot Finance Ltd Walk-in interview for fresher’s on 8th January 2016 for Relationship Executive and Customer Care Executive at Mumbai Suburbs, Mumbai. B.A, B.B.A, B.Com graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Muthoot Finance Ltd Walk-In B.A, B.B.A, B.Com freshers 2016 for Relationship Executive and Customer Care Executive at Mumbai Suburbs, Mumbai. Candidates who have completed B.A, B.B.A, B.Com can apply for this job from Muthoot Finance Ltd.
Job Details:
Company Name: Muthoot Finance Ltd
Qualification: B.A, B.B.A, B.Com
Job Post Name: Relationship Executive and Customer Care Executive
Experience: 0 – 2 yrs
Job Location: Mumbai Suburbs, Mumbai
Salary: NA
Total No of Vacancy: 40
Website: http://www.muthootgroup.com
Qualification: B.A, B.B.A, B.Com
Job Post Name: Relationship Executive and Customer Care Executive
Experience: 0 – 2 yrs
Job Location: Mumbai Suburbs, Mumbai
Salary: NA
Total No of Vacancy: 40
Website: http://www.muthootgroup.com
Job Description:
Relationship Executive/Sr.Relationship Executive :-
Effective lobby management i.e. Responsible to attending walk -in clients at Branches.
Extending courteous support to all walk-in customers and educating them about the product & services company offers.
Responsible for accepting & appraising gold jewellery as per company norms.
Ensuring proper Verification & Valuation of Collateral Securities and Documents.
Appraise availability of cash position at the Branch/Bank and inform the requirements to the Manager.
Verification of daily cash balance, Fund management, bank account operations and bank reconciliation to be exclusively monitored by the Branch Manager.
Effective handling of software i.e. CBS/ CRM and ensuring all KYC entries in the same.
Responsible for processing/ documentations of Loans & other financial services.
Responsible for cross selling of all products and achieving of individual & branch targets.
Responsible for conducting field visits and meeting corporate customers for business development.
Responsible for ATM monitoring & functioning if the same is attached to the branch.
Ensuring following of all procedures & policies as per laid down by the organization.
Ensuring TAT in handling emails, Co-ordination with Regional & Corporate Offices and all other day-to-day Administrative activities.
Coordination with various Banks & preparation of BRS.Customer Care Executive (Female) :-
Effective lobby management i.e. Responsible to attending walk -in clients at Branches.
Extending courteous support to all walk-in customers and educating them about the product & services company offers.
Responsible for accepting & appraising gold jewellery as per company norms.
Ensuring proper Verification & Valuation of Collateral Securities and Documents.
Appraise availability of cash position at the Branch/Bank and inform the requirements to the Manager.
Verification of daily cash balance, Fund management, bank account operations and bank reconciliation to be exclusively monitored by the Branch Manager.
Effective handling of software i.e. CBS/ CRM and ensuring all KYC entries in the same.
Responsible for processing/ documentations of Loans & other financial services.
Responsible for cross selling of all products and achieving of individual & branch targets.
Responsible for conducting field visits and meeting corporate customers for business development.
Responsible for ATM monitoring & functioning if the same is attached to the branch.
Ensuring following of all procedures & policies as per laid down by the organization.
Ensuring TAT in handling emails, Co-ordination with Regional & Corporate Offices and all other day-to-day Administrative activities.
Coordination with various Banks & preparation of BRS.Customer Care Executive (Female) :-
Target based Job
New Customer Acquisition and Attending all product enquiries (through normal branch walkins, sales activities, marketing promotions etc)
Follow up for Interest Collection and NPA reduction
She will ensure that the company delivers the highest standards of service to customers.
CCEs should cross-sell to all new customers & prospective customers walking-in for any product enquiry
She will provide information to customers regarding the company offerings.
She will receive, evaluate, and answer customer inquiries.
She will analyse the needs of customer and offer him/her services accordingly.
Encourage all employees to display the highest standards of service at all times
Identify the customers who are, or should be, served by the company.
Work closely with the account teams to provide premium service for our customers.
New Customer Acquisition and Attending all product enquiries (through normal branch walkins, sales activities, marketing promotions etc)
Follow up for Interest Collection and NPA reduction
She will ensure that the company delivers the highest standards of service to customers.
CCEs should cross-sell to all new customers & prospective customers walking-in for any product enquiry
She will provide information to customers regarding the company offerings.
She will receive, evaluate, and answer customer inquiries.
She will analyse the needs of customer and offer him/her services accordingly.
Encourage all employees to display the highest standards of service at all times
Identify the customers who are, or should be, served by the company.
Work closely with the account teams to provide premium service for our customers.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Company Profile:
The Muthoot Group,is the largest financial group of its kind in the country.Established in 1887,the group is today, a well diversified, value based corporate house with an unblemished track record spanning several decades. The Group has interests in 16 diverse businesses including Banking & Financing, Leasing & Hire Purchase, Money Transfer, Foreign Exchange, Insurance, Information Technology, Hotel & Hospitality, Education & Healthcare, Media, Power Generation, to name a few. The group is an equal opportunity employer and acknowledges excellent performance, loyalty and sincerity by way of fast track growth.
Walk-In Venue Details:
Walk-In Date :- 8th January 2016
Walk-In Time :- 10:30 AM to 3:30 PM .
Walk-In Time :- 10:30 AM to 3:30 PM .
Walk-In Address:- 1st Floor, Patel Complex, Above Saraswat Bank,
Manledar wadi, Malad W, Mumbai- 400064.
Manledar wadi, Malad W, Mumbai- 400064.
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